9 Common Moving Mistakes and How to Avoid Them

Published on May 18, 2024

A frustrated person looking at a disorganized pile of moving boxes.

Introduction: Why a Smooth Move is All About Avoiding Pitfalls

Relocating, especially internationally from a hub like Dubai or Abu Dhabi, is one of life's most complex projects. While a successful move feels like a well-conducted orchestra, a poorly planned one can quickly descend into a cacophony of stress, unexpected costs, and damaged belongings. The difference between the two often comes down to avoiding a few common but critical mistakes.

Many people focus on what they should do, but it's equally important to know what you shouldn't do. From the temptation of a suspiciously cheap quote to the "I'll pack it later" mindset, these pitfalls can derail even the best-laid plans. This guide is your roadmap to navigating the treacherous waters of relocation. We've identified the nine most common moving mistakes that expats in the UAE make and, more importantly, provided practical, actionable solutions to help you avoid them.

By learning from the missteps of others, you can protect your belongings, your budget, and your peace of mind, ensuring your new chapter starts on the right foot.


Mistake #1: Procrastination and Last-Minute Planning

The Pitfall: You think you have plenty of time. You postpone getting quotes, decluttering, and packing until the last few weeks. Suddenly, you're faced with an insurmountable mountain of tasks, the best moving companies are already booked, and you're forced to make rushed, expensive decisions. This is the single biggest cause of moving-day stress.

The Solution: The 8-Week Rule Start your moving process at least eight weeks before your target move date for an international relocation (4-6 weeks for a local move).

  • Create a Timeline: Use a detailed checklist to break down tasks week by week. Our Ultimate Moving Checklist is a perfect starting point.
  • Book Early: The best international movers in the UAE are in high demand, especially during the peak summer season. Get your quotes and book your chosen company 2-3 months in advance to secure a good rate and your preferred dates.

Mistake #2: Not Getting Rid of Clutter

The Pitfall: You decide to "sort it out later" and end up paying to pack, ship, and store items you haven't used in years. Remember, in international moving, volume is money. Every cubic meter of "stuff" you ship, whether it's an old sofa or boxes of unused gadgets, adds directly to your final bill.

The Solution: Declutter Before You Get Quotes The less you move, the less you pay. Before you even invite a mover for a survey, be ruthless in decluttering.

  • Sell: Use Dubizzle or Facebook Marketplace to sell furniture, electronics, and other items in good condition.
  • Donate: Use free collection services like Take My Junk UAE to haul away usable items.
  • Discard: For broken or unusable items, schedule a junk removal service.
  • By decluttering first, the moving quotes you receive will be for a smaller volume, resulting in immediate and significant savings.

Mistake #3: Choosing a Mover Based on Price Alone

The Pitfall: You get three quotes, and one is significantly cheaper than the others. It's tempting, but a suspiciously low bid is the biggest red flag in the moving industry. These "rogue movers" often lure you in with a low price, only to hit you with exorbitant, non-negotiable fees once your goods are on their truck or in their warehouse.

The Solution: Prioritize Reputation and Transparency

  • Compare "Apples to Apples": Ensure each quote is for the same volume and includes the same services (e.g., door-to-door, professional packing, customs clearance).
  • Check Credentials: Is the company licensed? Are they a member of a recognized international moving association like FIDI or IAM?
  • Read Reviews: Look for detailed, recent reviews on Google and other platforms. Don't just look at the star rating; read about other customers' experiences.
  • Trust Your Gut: A professional mover will be transparent, answer all your questions, and provide a detailed, written quote. If something feels off, walk away. Request a quote from our vetted UAE movers to ensure you're dealing with professionals.

Mistake #4: Not Purchasing Comprehensive Moving Insurance

The Pitfall: You assume that if the movers pack your things, they are automatically responsible for the full value of any damage. This is incorrect. Standard carrier liability is minimal and pays out based on weight (e.g., a few dirhams per kilo), not the actual value of your items.

The Solution: Always Opt for All-Risk Transit Insurance

  • Understand the Value: Moving insurance is a separate policy that covers the replacement value of your belongings at your destination.
  • Calculate the Cost: It typically costs 2-4% of the total declared value of your goods. While it's an extra expense, it provides a crucial financial safety net.
  • Professional Packing is Key: Most All-Risk policies are only valid if your goods have been packed by the moving company. This is because they can't be sure of the packing quality of owner-packed boxes. To learn more, read our Moving Insurance Explained guide.

Mistake #5: Packing Poorly or Using Sub-Standard Materials

The Pitfall: To save money, you grab used boxes from the grocery store and pack quickly. The boxes collapse, you haven't used enough cushioning, and you arrive at your destination with broken dishes and damaged electronics.

The Solution: Invest in Quality or Let the Pros Handle It

  • Use Proper Materials: If packing yourself, buy double-walled moving boxes. They are designed to be stacked and to withstand the rigors of transit.
  • Don't Overpack: Keep the weight of each box manageable (under 20 kg). A box that's too heavy is more likely to be dropped or to collapse.
  • Label Everything: Clearly label each box with its contents and the destination room. This makes unpacking infinitely easier.
  • Let Professionals Pack: For international moves, professional packing is almost always the best choice. It's safer, more efficient, and required for full insurance coverage.

Mistake #6: Forgetting to Pack an "Essentials Box"

The Pitfall: You arrive at your new home after a long journey, exhausted. Your main shipment won't be delivered for another day (or weeks, for an international move). You realize your toothbrush, medications, phone charger, and a clean set of clothes are all buried in one of a hundred boxes.

The Solution: The "First 24 Hours" Kit

  • Pack a suitcase or a clearly-marked box with everything your family will need for the first 1-2 days.
  • Contents: Medications, toiletries, a change of clothes, phone chargers, important documents (passports, moving contract), basic tools, snacks, and coffee/tea supplies.
  • Keep it With You: This box travels with you in the car or as luggage on the plane. Never put it on the moving truck.

Mistake #7: Not Preparing for Customs and Documentation

The Pitfall: You assume your mover will handle everything. Your shipment arrives at the destination port (e.g., in the UK or USA), but it's held by customs because you failed to pre-apply for the required tax relief or your inventory is incomplete. Your shipment is now stuck in a warehouse, racking up daily storage fees (demurrage) that you are responsible for.

The Solution: Be Proactive with Paperwork

  • Know the Rules: Every country is different. For the UK, you must apply for Transfer of Residence (ToR) relief before you ship. For the US, you need to complete Form 3299.
  • Work With Your Mover: Your moving company will guide you, but you are responsible for providing the documents. Start this process as soon as you book your move.
  • Accurate Inventory: Ensure the packing inventory created by your movers is detailed and accurate.

Mistake #8: Ignoring Building Management Rules in the UAE

The Pitfall: Your movers arrive on moving day, but the building security in your JLT or Dubai Marina tower refuses them entry because you didn't secure a "move-out permit" in advance. Your move is now delayed, and you may incur waiting time fees from the movers.

The Solution: Communicate Early

  • As soon as you have your move date, contact the management offices for both your old and new buildings.
  • Inquire about their moving procedures, required permits, and designated times for using service elevators.
  • Book the service elevators well in advance.

Mistake #9: Not Supervising on Moving Day

The Pitfall: You decide to run errands while the movers work. You come back to find they've accidentally packed the "essentials box" you meant to keep, or they aren't sure which items are fragile.

The Solution: Be the Project Manager

  • Be Present: Your job on moving day is to supervise. Be there to answer questions and provide clear instructions.
  • Final Walk-Through: Before the crew leaves your old home, do a thorough walk-through of every room, closet, and balcony to ensure nothing has been left behind.
  • Check the Inventory: Before signing the Bill of Lading (the moving contract), make sure the inventory count seems correct.

FAQ: Avoiding Common Moving Blunders

1. Is a verbal quote from a mover reliable? No, never. A reputable moving company will always provide a detailed, written quote after conducting a physical or video survey of your belongings. A verbal quote is non-binding and a major red flag.

2. How can I verify if a moving company in Dubai is legitimate? Check for a valid trade license from the Department of Economic Development (DED). Look for membership in international moving associations like FIDI or IAM, which have strict quality standards. And always check recent online reviews.

3. What's the biggest hidden cost in international moving? The most common and largest hidden cost is customs duties and taxes. This often happens when people fail to properly apply for duty-free relief (like the UK's ToR) or ship new items. The second biggest is demurrage (port storage fees) due to documentation delays.

4. Is it really that bad to use free boxes from a grocery store? For a local move of non-breakables, maybe. For an international move, it's a terrible idea. Used boxes have lost their structural integrity and may have been exposed to moisture or pests, which could cause major problems at customs.

5. I have some damage. How long do I have to file an insurance claim? Most insurance policies have a strict window for filing claims, often within 7 to 30 days of delivery. It is crucial to check your policy and notify your mover of any damage immediately upon delivery.

Conclusion: A Smooth Move is a Smart Move

By being aware of these nine common mistakes, you can proactively navigate the complexities of your relocation from the UAE. Planning, research, and choosing the right partners are your best defense against stress and unexpected costs. Your new life awaits—make sure the journey there is as smooth as possible.

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